Help

BROWSER RECOMMENDATION

We recommend using the latest version of Firefox, Chrome, Safari, or Internet Explorer for viewing our website.

We strongly suggest that you enable Javascript in your browser: You may not be able to listen to sound clips or use certain other features if Javascript is not enabled. Check in your browser's preferences area.

^ Back To Top


COOKIES MUST BE ENABLED

GoldenRuleMusic.com does utilize cookies. Cookies are small, plain text data records temporarily stored on your hard drive. Cookies cannot gather information on their own (i.e., they are NOT viruses, spyware, or programs). Cookies cannot collect personal information from your computer.

^ Back To Top


SEARCHING

To search for a product we sell, use the Search field at the top of any page. This is a very versatile search feature.

Links to major pages are provided at the top and bottom of every page. If you can't find the link you want, go to the Site Map and check there.

^ Back To Top


SOUND EXCERPTS/MUSIC

We are proud to offer high-quality streaming excerpts of all the songs we write. Most computers and mobile devices should be able to play the excerpts without difficulty. If you have trouble, update to the latest version of your favorite browser, or try a different browser.

MP3 Players

We also offer many free music files in MP3 format in the Downloads area. A quick Internet search will reveal several free Music Player Software programs that will let you play these songs. We suggest Apple iTunes.

^ Back To Top


ACROBAT READER

In order to download certain printable PDF documents we offer, you'll need Adobe Acrobat Reader, which is a free download.

Other PDF readers are available, but they may not work properly with certain PDFs on our site - especially those containing forms.

^ Back To Top


SECURITY ASSURANCE

Shopping at GoldenRuleMusic.com is safe. We wouldn't have it any other way. We want you to feel completely secure when ordering online and have taken the following measures so you do.

GoldenRuleMusic.com uses Secure Sockets Layer (SSL) encryption technology to ensure your full security on our web site. SSL prevents the personal information that you provide, including your credit card number, name, and address, from being intercepted and read by a third party as it is transmitted over the Internet. Our SSL software is the industry standard and among the best software available today for secure online transactions. Because we use SSL, placing an order at GoldenRuleMusic.com is just as safe as giving your credit card number over the phone.

If, however, you still feel uncomfortable sending your credit card information to us over the Internet, you are welcome to call our Customer Service Department at 1-800-437-0832 to complete your purchase.

^ Back To Top


ORDERING/PROCESSING INFORMATION

Online orders are processed on business days only, Monday through Friday. If all items are in stock, your order will be shipped 2 business days after it is processed, and you can expect to receive it within 7-10 business days from then. (If you need faster shipping, please call us toll-free at 1-800-437-0832 for express shipping information.)

U.S. Shipping & Handling Rates*
Orders up to $25.00
add $6.95
Orders from $25.01 to $60.00
add $7.95
Orders from $60.01 to $100.00
add 12% of subtotal
Orders from $100.01 to $200.00
add 10% of subtotal
Orders from $200.01 to $300.00
add 9% of subtotal
Orders $300.01 and above
add 8% of subtotal

*These rates are for U.S. orders only. Canadian and other foreign orders: e-mail, call, fax, or write for exact Shipping & Handling charges. Click here to Contact Us. All payments must be in U.S. funds.

^ Back To Top

< Your Shopping Cart


DOWNLOADABLE PRODUCTS

We offer several products in downloadable format. For questions and help with downloadable products, visit our Download Help page.

Non-US customers are invited to visit our sister site, MusicK8.com WorldWide, which offers hundreds of downloadable products for immediate electronic delivery with no shipping & handling charges!

^ Back To Top


HOW TO CONTACT US

To contact GoldenRuleMusic.com, please visit our Contact Us page.

Permissions requests

If you would like to request permission to use Plank Road Publishing music for a special event, visit our Permissions page to fill out a Permissions Request Form.

^ Back To Top


WHAT DO YOU THINK?

We value what you think on the subject of this web site. Feel free to give your opinions, suggestions, and advice, or report problems, to our Web Department, using the form on the Contact Us page.

^ Back To Top